Symantec Antivirus 10.0 - früher Corporate Edition
XP-Firewall verhindert den Zugriff über Symantec System Center
Abhilfe:
Auf Clients RTVSCAN.EXE zulassen und auf Servern PDS.EXE
Darauf achten, dass manuelles Liveupdate funktioniert.
Falls nicht siehe http://www.eventid.net/display.asp?eventid=16&eventno=817&source=Norton%20AntiVirus&phase=1
Ionut
Marin (Last update 11/18/2004):
As per Symantec: "This error message appears when LiveUpdate cannot
download the virus definitions from the parent server. There may be several
reasons for this problem. To determine whether LiveUpdate is functioning
correctly, run LiveUpdate manually from the Norton AntiVirus user interface on
the NAVCE Server. Make sure that you have sufficient rights for downloading
files and writing to the folders". See "Symantec Knowledge Base ID:
2000091912194248", "Symantec Support Document
ID:2003112011274048", and "Symantec Support Document
ID:2003071410400048" for more details.
Leon
Beijert (Last update 9/23/2004):
If you use a ISA server see the link to "Allowing Norton AntiVirus software
LiveUpdate through ISA Server" for details on using Symantec's LiveUpdate
through an ISA server.
Ron
(Last update 1/16/2004):
I have seen this same error. It would not let my server or clients get the
updated virus definitions. The cause was my newly downloaded virus definitions
were corrupt. See Symantec Knowledge Base ID: 2002102209110448 to fix this
problem.
Administrator
I found that this event is due to a scheduled download of AV updates that
couldn't complete due to misconfigured Live update connection proxy settings.
Lösen von Kommunikationsproblemen in Norton AntiVirus Corporate Edition 7
http://service1.symantec.com/SUPPORT/INTER/ent-securityintl.nsf/de_docid/pf/20010705081434935?Open
Ältere Clients sollen auch funktionieren:
Dazu ist eine Datei GRC.DAT von VPHOME\CLT-INST\WIN32\ ins
Symantec-Verzeichnis zu kopieren bzw. die Zertifikatsdatei (...cer)
umzukopieren. Siehe Handbuch "Konfiguration von Clients mithilfe der
Konfigurationsdatei GRC.DAT"
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